Admission to the hospital can either be a direct admission, i.e. when the patient is admitted to hospital at short-notice, or a pre-admission, i.e. when the patient needs to be admitted at a future date. Direct admissions usually occur when the patient is sent from Casualty or from the specialist or doctor for immediate hospitalisation. The procedure and requirements for direct admission is described under admission requirements.
In most cases, however, hospitalisation will usually be required at a future date, in which case the patient is recommended to make the necessary arrangements as set out in the pre-admission procedure below.
Please note that the time you are asked to report to the hospital will differ from the time at which your operation actually takes place. This is done to facilitate the time allocation for the theatres as well as to accommodate emergencies and variances which occur from time to time.
Unless otherwise instructed by your doctor, patients must not eat or drink anything for at least six hours prior to admission.
Members who have not obtained an authorisation number from their Medical
Aid, a free self-service telephone is available for this purpose.
admission process can be fast tracked with your assistance. On condition
that you have copies of all the required documents you will be directed to
the Fast Queue counter for a speedy service. For this purpose a
self-service photo copier is available for your use.